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Personal data

Privacy policy

This page explains how the website processes information related to visitors, contact requests and redirects to booking platforms.

Last updated : [UPDATE DATE]

In the event of any difference in interpretation between translated versions, the French version shall prevail.

1. Data controller

The personal data controller is:

SAS 1954
17 Rue Cardinal Morlot, 52200 Langres, France
Email: contact@langres.immo
Phone: +33 7 81 41 61 52

Legal representative: Colonna Fabian .

2. Data processed by the website

Langres.immo does not directly collect full booking information such as surname, first name, email address, postal address or payment information when the user books through a third-party platform.

When a user uses buttons or redirect forms to a booking platform, certain technical or search information may be transmitted to facilitate the booking:

  • number of guests;
  • selected accommodation;
  • stay dates;
  • technical information required for the website to operate.

3. Contact form

If the website includes a contact form, the data sent by the user may include surname, first name, email address, phone number, subject of the request and message content.

This data is used only to answer requests, follow up exchanges and manage the relationship with visitors or customers.

4. Bookings via Smoobu, Booking or third-party platforms

The website may redirect the user to third-party platforms such as Smoobu or Booking to complete a booking.

Personal data entered directly on these platforms is processed according to their own privacy policies. Users are invited to consult these policies before completing their booking.

After booking, certain information required to manage the stay may be transmitted to the owner or accommodation manager by the platform concerned: traveller identity, contact details, stay dates, number of guests and booking information.

5. Purposes of processing

Any data processed is used to:

  • reply to requests sent by visitors;
  • facilitate availability searches;
  • redirect the user to a booking tool;
  • manage bookings and guest arrivals;
  • comply with applicable legal, tax and accounting obligations;
  • ensure website security and proper operation.

6. Data recipients

Depending on the case, data may be accessible to:

  • the website publisher and people in charge of request management;
  • booking platforms used, including Smoobu and/or Booking;
  • technical service providers required for website operation;
  • competent authorities where required by law.

7. Retention period

Data is kept only for the time necessary for the purposes for which it was collected.

Indicative periods to adapt:

  • contact requests: [EXAMPLE: 3 YEARS AFTER LAST CONTACT] ;
  • booking-related data: [PERIOD TO COMPLETE ACCORDING TO ACCOUNTING/TAX OBLIGATIONS] ;
  • technical security logs: [PERIOD TO COMPLETE] .

8. User rights

In accordance with applicable regulations, users may request access, rectification, erasure, restriction or objection to the processing of their personal data.

To exercise these rights, users may contact: contact@langres.immo .

If users believe their rights are not respected, they may lodge a complaint with the competent authority.

9. Security

The publisher implements reasonable measures to protect processed information against loss, unauthorized access, modification or disclosure.

The website should be accessed via HTTPS to secure exchanges between the user’s browser and the website.